FAQ

Digital Patterns

How do I receive my pattern?

After you have finished your purchase, you will receive an email with a link to download your pattern.  If you do not receive your email within 24 hours, please contact me at hckcrafts@yahoo.com and I will get your pattern to you right away. 

 

What format are patterns in? 

All patterns are in PDF format.  If you would prefer a different format, contact me at hckcrafts@yahoo.com.

 

Do you provide help with a pattern?

Yes.  If you are having trouble understanding the instructions in a pattern I would be happy to help.  Please contact me at hckcrafts@yahoo.com for help with a pattern.

 

What do I do if I find a mistake in pattern?

All patterns are checked several times by different people to ensure there are no mistakes or typos.  However, sometimes a mistake can still be missed.  If you find a mistake in a pattern please contact me at hckcrafts@yahoo.com so it can be fixed as soon as possible.  An updated version of the pattern will be sent to you when the mistake has been fixed.

 

Do you have video tutorials for your patterns?

Not at this time, but video tutorials will become available soon.